Refund policy

Refund Policy - Jet Bean Coffee Ltd

We want you to love every sip of your Jet Bean Coffee. If you're not satisfied with your order, we're here to help.

Returns & Exchanges
Due to the perishable nature of coffee, we are unable to accept returns on any opened coffee products. However, if there is an issue with your order (e.g., wrong item, damaged in transit, or not up to our usual standards), please contact us within 7 days of receiving your order.

Refunds
If your refund is approved, we’ll process it back to your original payment method. Please allow 3–5 business days for the refund to appear in your account.

Non-Returnable Items

- Opened coffee bags
- Gift cards
- Digital downloads

Contact Us
If you have questions or concerns please use our online contact form here: Contact – Jet Bean Coffee